Last Updated: October 26, 2026
Welcome to Kapor.in. These Terms & Conditions govern your access to and use of our website and the purchase of products from Kapor. By accessing our website, browsing our products, or placing an order, you agree to these terms. Please read them carefully before using our website.
1. General Information
Kapor.in is an online shopping platform offering clothing and fashion products to customers.
Throughout these terms, the words “we,” “us,” and “our” refer to Kapor. The terms “you,” “your,” and “customer” refer to anyone accessing our website or purchasing products from us.
We reserve the right to update, modify, or replace any part of these Terms & Conditions when necessary. Any changes will be published on this page, and the updated version will take effect from the date of publication.
2. Eligibility to Use the Website
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are a minor, you may use this website only with the involvement and consent of a parent or legal guardian, as required by law.
You agree to provide accurate, complete, and current information when placing an order or contacting our customer support team.
3. Products and Product Descriptions
We make reasonable efforts to display our products, descriptions, images, colours, sizes, and other details as accurately as possible.
However, slight variations in colour or appearance may occur due to lighting conditions, photography, display settings, or differences between devices.
Product availability, sizes, patterns, and designs may change without prior notice. We reserve the right to discontinue or modify products at our discretion.
If a product has a significant defect, is materially different from its description, or is otherwise subject to a remedy under applicable law, your rights under that law will remain unaffected.
4. Pricing and Payments
All prices displayed on Kapor.in are in Indian Rupees (INR), unless otherwise stated.
We make reasonable efforts to ensure that product prices and other charges are accurate. Prices, offers, and promotions may change without prior notice. Any change will not retrospectively alter an order that has already been accepted, except where correction is permitted by applicable law.
Payments must be completed using the prepaid payment methods available at checkout.
Cash on Delivery (COD) is not available at Kapor.in.
An order may be processed once the payment has been successfully confirmed. If a payment is deducted but the order is not confirmed, please contact us with the relevant transaction details.
5. Order Placement and Acceptance
When you place an order on our website, you are submitting a request to purchase the selected products.
You will receive an order confirmation or acknowledgement through the contact details provided during checkout. An order acknowledgement does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or decline an order in circumstances such as:
- The product is unavailable or out of stock.
- There is an obvious pricing or listing error.
- Payment cannot be verified or is unsuccessful.
- Incorrect or incomplete order information has been provided.
- Fraudulent, suspicious, or unauthorized activity is suspected.
If an order is cancelled after payment has been received, any refund due will be processed in accordance with applicable law and our refund policy.
6. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated time communicated at checkout or through our order updates.
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, logistical delays, or other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate shipping address, contact number, and other necessary delivery information.
Kapor will not be responsible for delivery issues caused by incorrect information supplied by the customer, subject to applicable law.
If your order is delayed, damaged, or marked as delivered but has not been received, please contact us so that we can investigate the matter.
7. Refunds, Returns, and Exchanges
Refunds, returns, and exchanges are governed by our separate Refund, Returns & Exchange Policy, which should be read alongside these Terms & Conditions.
As a general policy, refund or exchange requests are considered for major product issues, significant damage, manufacturing defects, or incorrect items received.
Customers are requested to report eligible issues within 48 hours of delivery and provide a clear, uninterrupted unboxing video as evidence.
Requests are reviewed individually, and our team will communicate the outcome and any applicable return or exchange instructions.
Nothing in these terms or our refund policy excludes or restricts any consumer rights or remedies available under applicable Indian law.
8. Customer Responsibilities
When using Kapor.in, you agree:
- To provide accurate information during registration, checkout, and communication.
- Not to use the website for unlawful, fraudulent, or unauthorized purposes.
- Not to interfere with the website’s security, operation, or functionality.
- Not to attempt unauthorized access to our systems, accounts, or data.
- Not to submit false claims, misleading information, or fraudulent payment disputes.
- To respect our intellectual property rights and those of third parties.
We reserve the right to investigate suspected misuse of our website and take appropriate action in accordance with applicable law.
9. Intellectual Property
All website content, including text, product descriptions, logos, graphics, photographs, design elements, and other materials, is owned by or licensed to Kapor, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except where permitted by applicable law.
Unauthorized use of our intellectual property may result in legal action.
10. Website Availability and Accuracy
We strive to keep Kapor.in available and functioning properly. However, we do not guarantee uninterrupted or error-free access at all times.
We may update, suspend, or modify parts of the website for maintenance, security, operational, or business reasons.
If we discover an error in a product listing, price, or other website information, we will take reasonable steps to correct it and address affected orders in accordance with applicable law.
11. Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier companies, analytics tools, and external websites.
These services may be governed by their own terms and privacy policies. We are not responsible for the independent content or practices of third-party websites, except to the extent required by applicable law.
Your use of third-party services may be subject to additional terms imposed by the relevant provider.
12. Limitation of Liability
To the extent permitted by applicable law, Kapor will not be liable for indirect or consequential losses arising from the use of our website or temporary website interruptions.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights concerning defective, deficient, misrepresented, or incorrectly supplied products.
13. Privacy and Personal Information
When you place an order or use our website, we may collect and process information such as your name, contact number, email address, shipping address, and order details to provide our services.
Your information will be handled in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy to understand how your personal information is collected, used, stored, and protected.
14. Governing Law and Disputes
These Terms & Conditions are governed by the laws of India.
Any disputes arising from the use of our website or the purchase of our products will be addressed in accordance with applicable Indian law and the procedures available to the parties.
Nothing in this section limits any consumer’s right to approach a competent consumer dispute redressal authority or other forum available under applicable law.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our business practices, website functionality, or legal requirements.
The latest version will be published on this page with an updated revision date. We encourage customers to review this page periodically.
16. Contact Information
If you have questions about these Terms & Conditions, please contact us using the details below.
Kapor.in — Customer Support
- Email: wearkapor@gmail.com
- Phone: 9009175955
- Business Address: Pubpara Rd, Udaypur, Belghoria, Kolkata, North Dumdum, West Bengal – 700049
Thank you for shopping with Kapor.in.